01

Refunds and Cancellations

Students are eligible for a full refund at any time before beginning the course. Once course access has been opened, a refund will be issued only where a technical problem on our side delays access by more than 48 hours and we are unable to resolve it. Live classes, Zoom and in person: Students who notify us at least 48 hours before a class begins may transfer to a later session at no charge, or request a full refund. Within 48 hours of the start, a transfer to a later session is available but the fee is non-refundable. Students who do not attend and do not notify us forfeit the fee.

02

Course Access

Access periods differ by course and are stated on each course page at the time of purchase. Where a course includes extended or open-ended access, that is stated on the course page and honored as written. Students are responsible for completing coursework within the access period they purchased. Extensions for our pre-license and post-license online courses run 30 days and are subject to a $50 fee. Our continuing education online courses are eligible for a 10-day extension for $10.

03

Student Responsibilities

Academic integrity. Do your own work. No other people, copies, outside materials, or answer tools unless the course says otherwise. Violations can cost your certificate and be reported to your state. Registration. Register under the exact name your state commission has on file. Certificates come from it and cannot always be corrected. State requirements. Confirm your own state's hours and deadlines. We provide approved education, not licensing decisions. Certificates. Download and keep them as long as your state requires. Reissue is best effort.

04

Our Commitment

As long as you are enrolled in one of our courses, we are committed to your growth and your learning. If something is not working, tell us before you give up on it. Call (337) 522-3334 or email [email protected] and you will reach the school directly.